Returns & Exchanges

At Legal Sea Foods, we are committed to providing you with the freshest, highest-quality seafood. If your order arrives damaged or does not meet our standards of excellence, please contact us within 24 hours of delivery for a replacement or refund.

Return Process

• 1.
  Inspect Your Delivery

  Upon arrival, immediately check your package for any signs of damage or temperature compromise to ensure the seafood is still chilled and safe for consumption.

• 2.
  Document Issues

  If there is a problem with your order, take clear photographs of the product and the shipping label to help our team verify the issue and improve our logistics.

• 3.
  Contact Guest Services

  Email our support team or call our dedicated line with your order number and photos within 24 hours of receipt to initiate a claim for perishable goods.

• 4.
  Resolution Process

  Once your claim is reviewed, we will arrange for a prompt replacement of your items at no additional cost or issue a full refund to your original payment method.